5 months ago

Upload does not seem to be working

m-to-tha-m

Hi I'm trying to upload my first video and it does not seem to work.
When uploading is there any indication that it's actually uploading?
Cheers




Comments

m-to-tha-m
5 months ago

Upload eventually worked but it would be nice if there was some sort of progression bar to show the upload status.

 
Bean
5 months ago

If your using Easy Edit, on the left side of the screen under Status, click Sharing. It'll show the progress of all files being uploaded.

-Bean

 
uckun
4 months ago

I can't upload too.. it is writing there "failed" always. trying for 3 days.

 
NholdR
4 months ago

Hi uckun,

If you are getting "failed" immediately, your password may be wrong. Go to: edit/settings and re-enter your user information and see if that fixes it. If not send an email to beta-testing@vholdr.com.

Thanks,
Nate

VholdR Support
support@vholdr.com

 
uckun
3 months ago

I tried that a couple of times before and today also.. It still doesn't work.. I sent the mail... waiting for an answer.. thanks Nate.

 
uckun
3 months ago

Hi Nate, I sent the mail and got a reply. It is told that even that the software works fine in my computer, the software is not uploading my video to your website because my Windows Vista is in Turkish language. So there is no use that I use this software. Anyway, so I tried to upload my video through the "upload" page. My video is 8.5 minutes long and it is arround 100 mb. I clicked the "submit" button 35 minutes ago and there is no sign on the page that my video started to upload. Do I suppose to see a progress bar on my screen while the video is uploading? Because I see no sign on the screen that my video is uploading. How long should I wait I don't know. So I'm not touching anything and not pressing the submit button again. Can you explain if I'm doing something wrong? Is this normal?

 
uckun
3 months ago

Hi, I managed to upload the video at last. It seems like it is normal that I see no signs on the screen that it is uploading the file successfuly. I recommend that it would be nice if we see a progress bar on the screen after pressing the submit button so that we can see it is uploading succesfully.

 

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